Privacy Policy
Contact Information
Our Commitment to Data Protection
At AgileWorks, we are committed to protecting your personal data and respecting your privacy rights. This Privacy Policy explains how we collect, use, process, and safeguard your personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
We believe in transparency and want you to understand how your data is handled when you interact with our project management training services in Cyprus.
Information We Collect
Personal Information You Provide
- Name and contact details when you inquire about our courses
- Professional background and training interests
- Payment information for course registrations
- Communication preferences and feedback
- Educational background and certification goals
Automatically Collected Information
- Website usage data through cookies and analytics tools
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on our website
- Referral sources and search terms used
Legal Basis for Processing
- Contract performance for course delivery and customer service
- Legitimate interests for marketing and business development
- Consent for newsletter subscriptions and promotional communications
- Legal obligations for record keeping and compliance
How We Use Your Information
Course Delivery & Support
- Processing course registrations and payments
- Providing training materials and resources
- Issuing certificates and tracking progress
- Responding to inquiries and support requests
Marketing & Communications
- Sending course updates and promotional materials
- Personalizing content based on interests
- Conducting market research and surveys
- Improving our training programs and services
Website Analytics
- Understanding user behavior and preferences
- Optimizing website performance and functionality
- Measuring marketing campaign effectiveness
- Identifying technical issues and improvements
Legal Compliance
- Maintaining records as required by law
- Reporting to regulatory authorities when necessary
- Protecting against fraud and security threats
- Resolving disputes and legal claims
Data Protection Measures
Security Measures
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- SSL encryption for data transmission
- Regular security updates and patches
- Firewall protection and intrusion detection
- Secure backup and recovery systems
Administrative Safeguards
- Access controls and user authentication
- Staff training on data protection
- Regular security audits and assessments
- Incident response and breach procedures
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Course records are typically maintained for 7 years for certification purposes.
Your Privacy Rights
Right to Access
Request a copy of the personal data we hold about you and information about how it is processed.
Right to Rectification
Request correction of inaccurate or incomplete personal data we hold about you.
Right to Erasure
Request deletion of your personal data under certain circumstances, such as when it is no longer necessary.
Right to Data Portability
Request your personal data in a structured, machine-readable format for transfer to another organization.
Right to Object
Object to processing of your personal data for marketing purposes or when processed based on legitimate interests.
Right to Restrict Processing
Request limitation of processing in certain circumstances, such as when accuracy is contested.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the contact information provided above. We will respond to your request within 30 days and may require verification of your identity for security purposes.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided above. We will process your request promptly.
Privacy Questions or Concerns?
If you have any questions about this Privacy Policy or how we handle your personal data, please don't hesitate to contact us.